ABOUT

Hi, I’m Elle. I'm just a woman, working in finance, who needs a creative outlet.

I've always loved event planning, and, more specifically, event decor. Halloween party with paper mâché gravestones and a severed hand in the fruit punch? Check. Christmas 'do' with a red and white North Pole and towers of huge presents? Check. LUNA BLUE EVENT DECOR HAS BEEN A LONG TIME IN THE MAKING.

with the support of my ever patient partner and talented family, i am following my dream to help you set the scene for your special event. with attention to detail and excellent service at the heart of our business, we aim to bring you a collection of varied and unique props that will bring your vision to life. thanks for checking out our website!

BOOKING

How do I book?

Please contact us at hello@lunablue.co.uk or complete the booking form here, giving us as much information about your event as possible, including the date, venue, theme, colour palette, your ideas and your wish-list. We will give you a call to discuss in full your vision for your event.

Not quite sure what you're looking for and need some inspiration? Get in touch! We love to find new ideas and bring you props that will make your event stand out. Our stock is of great quality and we keep it in tip top condition. We are constantly adding to our collection so if there are items on your wish-list that you haven’t seen on our website, please get in touch and we will try to source them for you.

Please ensure you read our T&Cs carefully. A fully refundable damages deposit of £100 is required with payment of your balance. Upon delivery and setup of your installation, we will require a signature to confirm the condition of all items. Items that have been lost, stolen or damaged will incur a charge.

items for hire

Items not pictured include iridescent mini shimmer wall, pink and copper signage frames, rugs, and streamer backdrop.

pricing

RUGS:

£15 EACH OR £10 EACH FOR TWO OR MORE

APPLE CRATES:

£10 EACH OR £8 EACH FOR TWO OR MORE

PEDESTALS:

£35

PEACOCK CHAIR:

£55

NEON SIGNS:

£50 (MUST BE BOOKED WITH COPPER OR WOODEN ARCH, SHIMMER WALL, BOHO BACKDROP OR SAILBOARD)

WOODEN ARCHES:

FROM £150

BOHO BACKDROP:

£55

SHIMMER WALLS:

£200

BLACK METAL BACKDROP:

£125

SAILBOARDS:

FROM £145

PLUSHES

FROM £10

EASELS:

£30

A-FRAME SIGNS:

FROM £35

metal FRAMES (copper or pink):

FROM £75

DISCO BALLS

From £25

FAQS

How do I book?

Please get in touch or complete the booking form here. All bookings require a 50% non-refundable

deposit to secure. The balance is due 14 days before your event.

How much does it cost?

The full cost includes delivery, setup and collection within 15 miles of Rudgwick, West Sussex.

Distances over this will be subject to a small charge. There is a minimum spend of £150. A fully

refundable damages deposit of £100 is required 14 days before your event. Events that take place on a bank holiday are subject to an additional charge of £30. There will be an additional charge should you wish for items to be moved during your event.

What area do you cover?

We primarily cover Sussex and Surrey but can travel! There is small charge for distances over 15 miles from Rudgwick.

How long is the hire period?

The hire period is the day and night of your event, but we will work with you and your venue to find a convenient time for delivery, setup and collection, to ensure that you enjoy your event worry-free!

How long does it take to setup?

This will vary depending on the items you are hiring. Most setups take between 30 minutes and 2 hours.

Does someone need to be there when you setup?

Yes, and we also need to be able to park close to the entrance briefly for loading and unloading.

Where can the neon signs be placed?

They can be placed anywhere inside that is near to a power source as they are mains powered. Outdoor use is possible in good weather. Please discuss your vision with us.

Are they safe?

Yes, they are safe to use. They are made with LEDs and acrylic, and generate very little heat. All of our neon signs are PAT tested.

Are you insured?

Yes. We are covered with public liability insurance.

Lost, stolen or damaged items.

Items that have been lost, stolen or damaged will incur a charge. A fully refundable damages deposit of £100 is required before your event. We may require a higher damages deposit depending on the value of your order. Upon delivery and setup of your installation, we will require your signature to confirm the condition of all items.

Please do not move installations.

Hire items should not be moved by anyone other than Luna Blue unless otherwise agreed. If you wish for the items to be moved during the hire period, please discuss with Luna Blue and we will endeavour to accommodate this. This will require Luna Blue to remain at the event and will incur additional charges.

CONTACT

TERMS AND CONDITIONS

General:

• Luna Blue Event Decor LTD will not accept any responsibility for the hirer not throughly reading and understanding all terms and conditions.
  
• Receipt of a signed contract along with Payment of the deposit confirms the hirer’s acceptance and understanding of all terms.
  
• All items are for hire only.
  
• Everything remains the absolute property of luna blue event decor ltd at all times and the customer undertakes not to sell, offer to sell, assign charge, pledge, underlet, lend, or otherwise deal with the products.
  

Booking and payment:

• A 50% deposit will secure your date. This deposit is non-refundable.
  
• The remaining balance is due 14 days before your event. Failure to pay the final instalment on time will result in the booking being cancelled.
  
• The full cost includes delivery, set up and collection; events held on bank holidays incur an additional charge of £30. Depending on location, there may be a small extra charge for travel.
  
• A damages deposit of £100 is required to be paid 14 days before your event. We may require a higher damages deposit depending on the value of your order. All damages deposits will be returned within 7 days of the safe return of our items. Please see Damaged or missing items below.
  
• All payments to be made via bank transfer.
  
• There is a minimum spend of £150.
  
• The hire period is the day and night of your event. Every effort will be made to set up and collect at a time that is convenient to you and the venue. This may mean that luna blue event decor ltd will set up the day before and/or collect the day after your event.
  

Orders:

• You can make changes to your order up to 14 days before your event (subject to availability). Having accepted an order by making payment, we are unable to offer any refunds for unwanted goods but can offer exchanges subject to stock availability. No refund will be given should there be a deficit on your order. Items can be added on as long as they are in stock at any point.
  
• After the deposit has been paid, you may change the date one time only, subject to availability and you must give notice at least 4 weeks prior to your existing date. The new date must be within 1 year of the original date.
• luna blue event decor ltd reserves the right to substitute an item for an alternative in the event that breakages, delayed returns or lost items have occurred as a result of a previous customer hire. This will be communicated prior to your event and you will be entitled to a full refund of these items should the substitutions not be suitable.
  
• luna blue event decor ltd will not be held responsible if something is missing from the invoice without the hirer informing us at the time of setup.
  

• The hirer is solely responsible for all hired goods for the duration of the hire period and is fully responsible for any injury, death or damage to any persons or property. luna blue event decor ltd cannot be held responsible for any injuries or death that occur during the hire period.

Set up:

• set up will be completed by a member of the Luna blue event decor ltd team and the hirer will be required to inspect and sign for items at the time of delivery. Any person other than the the hirer that signs a delivery or collection note at the venue is deemed to be authorised to do so.
  
• Events that take place on bank holidays are subject to an additional £30 charge
  
• The area for installation must be suitably flat and sheltered.
  
• luna blue event decor ltd shall be granted full artistic licence during styling, set up and installation on the day.
  
• luna blue event decor ltd will make every decision in the best interest of the hirer. This may include altering colours, positioning, props and styling themes slightly in order to achieve a greater desired effect.
  
• Hire items should not be moved by anyone other than luna blue event decor ltd staff. If you wish for the items to be moved during the hire period, please discuss with us and we will endeavour to accommodate this. This will require a member of our team to remain at the event and will incur additional charges.
  
• Hire items should not be removed from the venue.
  
• Any items due for collection the day after your event must be stored inside overnight.
• Delivery and collection charges only cover step free access. Venues with no step free access may incur additional costs. These charges are inclusive of congestion or toll charges.
• The hirer is not to have open flames near our items. We offer LED candles as a safe alternative.

Damaged or missing items:

• The Customer assumes complete responsibility for loss of or damage to hire items from the time the equipment is delivered until they are collected.
  
• Your hire items will be checked by luna blue event decor ltd upon collection. If you are unable to sign off on the items upon collection, we will check the items and our decision is final.
  
• Our staff will spend no more than 15 minutes looking for missing parts. It will be your responsibility to ensure that any missing items are returned to us within a reasonable time.
  
• In the event of any loss or damages, charges will be deducted from your damage deposit and you will receive a breakdown of these costs. Charges are taken at the cost of replacing the items.
  
• In all cases, a damages deposit will be required 14 days prior to your event.
  

Cancellation:

• In the event of a cancellation, all monies paid will be lost and remain the property of luna blue event decor ltd, regardless of how early the booking is cancelled.
  
• In the event of severe adverse weather, terrorism, or a crime incident that would risk the safety of our team, you and your guests, luna blue event decor ltd reserves the right to cancel. we will endeavour to get the hired goods to the venue and installed. We will exhaust every option that is available before cancellation of the booking or part of the booking. This will be communicated to you prior to your event. It is the responsibility of the hirer to make sure the hired goods are insured for such incidences.
• Luna Blue event decor ltd will not incur any liability due to the contract not being fulfilled due to force majeure, such as: extreme weather, flood, fire or any other acts of god. Every effort will be made in order to fulfil the contract.
  

• Once the invoice has been paid, we cannot issue refunds on items that are no longer required.
  

Other:

• Luna blue event decor ltd may use photography taken during the hire period, and is eligible to do so. We will not share any images before the event has taken place.
  
• luna blue event decor ltd has full Public Liability insurance and a copy of the certificate is available on request.
  
• the hirer agrees to indemnify Luna Blue Event Decor Ltd in any legal action arising out of any injury, death or damage allegedly caused by any item leased by Luna Blue Event Decor Ltd, including but not limited to the cost of any lawyer fees and court costs associated with any litigation in defense of any said litigation.
• We reserve the right to refuse service to anyone at anytime where we deem it in our best interest on the basis of lack of safety precaution or likelihood of abuse.
  
• Your booking, event date, contact details (phone number, email, address) and bank details will be treated with complete confidentiality. We use the personal information you give to us to provide the service, and to process your payment for the service. We shall not give your personal information to any third party unless you agree to it.
• We reserve the right to supplement and amend our terms and conditions as needed.
  

Copyright 2023 - Luna Blue Event Decor Ltd